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Open your navi188 privacy choices

Live Roulette, Jungle Delight and UFC MMA sit behind one account, and this Privacy Policy explains what data we ask for before you reach them where local law…

Account data careDANA receipt handlingCookie choicesSupport access

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Explore how our policy works

navi188 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy starts at the account step: phone number, login password, payment name and device checks are collected so we can run the wallet, verify access and keep support records tied to the right person. Access to parts of the lobby depends on local law, and

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our privacy steps still apply when you create, verify, pause or close an account. DANA, OVO, GoPay and QRIS receipts are used to match wallet activity, not to read your private wallet balance. Cookies help keep you signed in, remember language choices and detect repeated failed
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logins. We keep account records only for operational, security and law-related needs, then remove or mask data when it is no longer needed.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP PATHS

Check privacy help paths

Privacy questions should reach the team that can check account records, not a general inbox. We handle requests through live chat, WhatsApp and email with different identity steps for each channel. When you contact us, use the phone number on your account and share only the receipt ID, device type or time range needed for the request.

Team online

Live chat

Privacy chats are open 24/7 from the footer and account menu. Tell us your account phone, device type, and whether the request concerns login logs, cookies, or payment receipts.

WhatsApp support runs 09:00-23:00 WIB for privacy requests that need identity checks. Send the last four digits of your payment receipt only; we never ask for your wallet PIN.

Email desk

For correction, deletion or export requests, email the privacy desk with your account phone and a short reason. We reply with the next identity step before making account-data changes.

ACCOUNT CARE

Browse account data controls

We wrote this policy around the actions you actually take: opening an account, entering the lobby, paying through local rails and asking support to fix data.

Account profile

We collect your name, phone number, login password and payment name at account creation. These fields connect your wallet, support checks and profile edits, so correction requests must come from the account phone.

Payment records

DANA, OVO, GoPay and QRIS receipts are stored with timestamps, amounts and account references. We use them to match deposits, verify withdrawals and trace payment disputes without opening your private wallet app.

Cookie settings

Cookies keep sessions active and remember safer device signals. You can clear them through Chrome Settings > Site settings > Cookies or Safari Settings > Advanced > Website Data, then sign in again.

Security logs

Login attempts, IP region, device type and password-reset events are saved to spot account takeover attempts. Check Account > Profile > Security after a new device login or failed password alert.

Retention rules

We keep data while your account is active and longer when payment checks, disputes or law-related duties require it. After that period, we delete, mask or separate records from your profile.

Change requests

You can ask us to correct profile fields, export account data or close stored records where local law permits. Start through live chat, then complete the identity step we send.

Discover privacy answers before joining

These are the privacy questions we receive before you open an account or after you start using the wallet. Each answer focuses on data handling, account control and contact steps. If your case involves a payment receipt or device alert, keep the time, method and account phone ready.

We collect the account name, phone number, password, payment name and device signals needed to create the wallet and protect access. Extra documents are requested only when verification or a privacy request requires them.

We keep receipt IDs, timestamps and account references so deposits, withdrawals and support checks can be matched correctly. We do not need your wallet PIN or private app login for these records.

Yes. Contact live chat or email the privacy desk with your account phone and the field that needs correction. We will ask for an identity step before changing data tied to payments or access.

Cookies remember your session, language choice and known-device signal. If you clear cookies from your browser, you may need to sign in again and pass a fresh security check on that device.

Access is restricted to support, wallet and security roles that need the files for a specific task. Payment partners may process transaction records, but we do not sell your account data.

You can request deletion or closure through live chat or email. We remove or mask records when allowed, while retaining items needed for payment checks, disputes or duties that depend on local law.

Live chat is available 24/7 for first response, WhatsApp runs 09:00-23:00 WIB, and email handles complex requests. Timing depends on identity checks and whether payment records must be compared.

Open your navi188 privacy choices

Check privacy help paths

Live chat

WhatsApp

Email desk

Browse account data controls

Account profile

Payment records

Cookie settings

Security logs

Retention rules

Change requests

Discover privacy answers before joining

01 What personal data do you collect when I open an account?

02 Why do you keep DANA, OVO, GoPay or QRIS records?

03 Can I ask navi188 to correct my profile data?

04 How do cookies affect my account privacy?

05 Who can see my identity or payment files?

06 Can I delete my account data?

07 How fast will you answer a privacy request?

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